• How Much Is Shipping?
Shipping cost varies depending on your location and shipping options:
Standard Shipping is FREE on all orders shipping within the United States and E-Packet Countries and International shipping (Non E-packet Countries) is a flat fee of $4.95.
- Standard Shipping (USA.): 15-21 business days
- International Shipping: 15-21 business days
• E-Packet Countries
Ukraine,Russia,New Zealand,Japan,Canada,Israel,United Kingdom,Germany,Norway,Australia,Saudi Arabia ,Hong Kong,South Korea,Malaysia ,Singapore,Austria,Belgium,Switzerland,Denmark,Hungary,Italy,Luxembourg,Poland,Sweden,Turkey,Finland,Ireland,Portugal
• Why didn't My Order Come Together In One Package?
We ship your orders from various international warehouses (US, Canada and China). Our inventory is distributed over multiple fulfillment centers around the world in order for you to receive the order faster. This means orders containing multiple items may be shipped individually.
You may receive an item before the next. So don't panic if you don't receive all of your items at once as the others are on the way. If you do not receive all your purchase within 5 weeks, please contact us to look into your shipment.
• How Long Will My Order Take To Be Delivered?
Please allow 2-3 business days for processing your order. After this, your order will be ready to ship out. It usually takes only 10-15 business days for shipping to the US.
• How do I Track My Package?
Once we Process your order, We will send you a tracking number when your order ships. Simply visit the carrier's website and enter the tracking number to see the shipping status of your package.
• Why Can't I Track My Order On The Website?
Please note that the tracking information will be displayed after 2-5 days after being updated.
Therefore, if you can't find tracking information about your package, please try in 2-5 days after you make the order.
• Help! There's A Problem With My Shipment!
If there's an issue with your package, please contact our Support Team. Please be sure to include your order and tracking numbers, a brief explanation of the problem, and any case or reference numbers you have started with the carrier.